Advice

Adult Mental Health Wellbeing Team

Adult Mental Health Wellbeing Team

The Adult Mental Health and Wellbeing Team provide short term support for people with mental health and emotional issues such as • Anxiety • Low mood • Stress • Depression

We can work with you to help you improve your wellbeing and quality of life.

Our aim to help you regain control and to move forward.


This service offers home visit services

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Affinity Water

Affinity Water
Free Home Water Efficiency Check

*** AFFINITY WATER REGRETS THIS SERVICE IS TEMPORARILY SUSPENDED DUE TO VIRUS RESTRICTIONS ***

Great news!  We offer Home Water Efficiency Checks to help you save water, save energy and save money.  Each visit takes between 30-45 minutes and is worth around £80 but is absolutley FREE to our customers!

A trained technician will:

  • Check for leaks
  • Fit efective water saving devices where possible
  • Identify ways you can save water and energy to reduce your bills
  • Provide water saving advice to fit into your lifestyle


AL10 9EZ

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Alzheimer's Society

Alzheimer's Society
Alzheimer's Society Epping Forest Office

The Dementia Support Service provides support, advice and guidance to people with dementia and their carers. It assists people with dementia and their carers to identify their needs and access appropriate services. We can provide home visits and information about our local services.


This service offers home visit services

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Anglian Community Enterprise

Anglian Community Enterprise
NHS Health Checks

The NHS Health Check is a sophisticated check of your heart health. Aimed at adults 40 to 74, it checks your vascular or circulatory health and works out your risk of developing some of the most disabling but preventable illnesses. There will be time to discuss the results with the health professional afterwards.

For details of next screening date in your area please telephone 0800 0224524 (Option 1) or email healthchecks@nhs.net to see if you are suitable for the programme.


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Barnardo's

Barnardo's
Invisible Lives Child and Family Support

(Formely Essex Children Affected by Parental Imprisonment (CAPI) Service)

Invisible Lives provides specialist support to the most vulnerable groups of children, young people and their families when affected by; the criminal justice system, risk taking behaviours and hidden harms.

We work closely with schools and other agencies to support young people at risk of hidden harms and other vulnerabilities including CSE, CE, drugs, gangs, knife crimes and youth offending. We aim to educate, support and increase confidence and self-esteem for children and young people experiencing trauma and poor mental health and well-being as a result of their situation.

 


SS13 3AS

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CARA

CARA
Centre for Action on Rape and Abuse

We offer a confidential and non judgemental support service for survivors of sexual abuse and violence. This could have occurred recently or in the past and could involve a stranger, a relative or someone you know.

To make a referral please use CARA's online form:

https://www.dpmscloud.com/external/referralformorgessex


CM6 1DQ

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Carers First - Adult Carers

Carers First - Adult Carers
Adult Carers

A community-based service which supports carers to sustain their caring role whilst maintaining their own health and well being. If you look after someone......who looks after you? You can contact us to talk about your caring role and discuss any support you may need.


This service offers home visit services

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Citizens Advice Epping Forest District

Citizens Advice Epping Forest District
Advice Service

Due to the recent COVID-19 outbreak and in line with the government’s recent advice the CA Epping Forest District is delivering telephone advice only (no face to face appointments) on Tuesday to Thursday 9.30am to 2.30pm until further notice:

Adviceline - 0300 330 2107 - Opening times: Tuesday to Thursday 9.30am to 2.30pm

We are offering very limited telephone advice for debt via our adviceline number where the client will be offered a telephone debt advice appointment if necessary.

Support to apply for Universal Credit is available from our Help to Claim service by telephone and  webchat:  Help to Claim - 0800 144 8444
https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-our-help-to-claim-service

Information online:
www.citizensadvice.org.uk

https://www.citizensadviceefd.org.uk

 

We help to resolve your problems related to benefits, money, debt, relationships, housing, employment, legal, consumer and discrimination. We help by listening, explaining your options, making phone calls, writing letters, completing forms, negotiating on your behalf, directing you to other useful organisations, and campaigning about unfairness. Advice Quality Standard registered.


This service offers telephone advice services

This service offers home visit services

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Citizens Advice Epping Forest District

Citizens Advice Epping Forest District
Universal Help to claim service

Due to the recent COVID-19 outbreak and in line with the government’s recent advice, we are delivering a telephone only service (no face to face appointments) on Tuesday to Thursday 9.30am to 2.30pm until further notice.

Support to apply for Universal Credit is available from our Help to Claim service by telephone and  webchat:

Help to Claim - 0800 144 8444
https://www.citizensadvice.org.uk/benefits/universal-credit/claiming/helptoclaim/#h-our-help-to-claim-service

Information online:
www.citizensadvice.org.uk

https://www.citizensadviceefd.org.uk

Do you need help to make a new Universal Credit claim? At Citizens Advice Epping Forest we can support you to make a new claim for Universal Credit, from opening your account to receiving your first full payment. Our trained advisers can help you to: - Set-up your Universal Credit account - Complete your claim to-dos - Verify your identity - Make sure you’re providing the right evidence to the Jobcentre - Understand what Universal Credit will mean for you


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Citizens Advice Harlow

Citizens Advice Harlow
Warm Homes Essex

Warm Homes Essex is a service set up to help people in our community improve their health through practical advice for fuel poor households.

We can help you in a number of different ways with fuel debt, benefit entitlements, emergency fuel payments, saving energy, and getting the best tariffs for you.


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Community Agents Essex

Community Agents Essex

Supporting independent living through social inclusion: getting out and about; increase confidence to go shopping, visit neighbours or other places; mobility in the home; adaptations for ease/safety; meeting people; local groups/activities to make new friends; healthy eating/living; practical support/information.


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Deafblind UK

Deafblind UK
Deafblind Organisation

The Deaf Blind Organisation offers support and guidance to deafblind people, their carers, family and friends, as well as professionals working with people who have a loss of both hearing and sight.  We also offer The Befriender service for those who are feeling lonely. We’re also keen to help those recently diagnosed, using the befriending process as a means to prevent social isolation.  Our popular Peer Support & Social Groups provide those with both sight and hearing impairments plus their carers an opportunity to meet people and make friends.


PE7 8FD

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Defence Medical Welfare Service

Defence Medical Welfare Service
Welfare Service

Since 1943 the Defence Medical Welfare Service (DMWS) has been providing a unique, highly responsive and professional medical welfare service to those who serve the nation. Our welfare officers provide practical and emotional support to frontline staff during times of physical or mental ill health to improve wellbeing and recovery.

DMWS Welfare Officers work with patients when their medical needs are being met but when other issues, problems or social influences may be distracting them from their recovery. We provide practical and emotional support to ensure that no family goes through the worry of injury or illness alone.


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Dogs Trust Freedom Project

Dogs Trust Freedom Project
Dogs Trust

The Dogs Trust Freedom Project is a free dog fostering service for people that are fleeing domestic abuse and going into refuge or emergency accommodation. This service is available across the whole of West Essex. This is a free service and all the dog's expenses are covered by Dogs Trust.


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ECL Sensory Service

ECL Sensory Service

Face-to-face delivery of this service is temporarily suspended.  But if you wish to speak with us regarding any sight or hearing loss issues then please call us on 03330133262 or email:  sensoryservices@essexcares.org 

We are a team of sensory specialists delivering needs-led and person-centred services to people with sight, hearing and dual sensory impairments, their families, carers and the wider community. Our high quality services are focused on early intervention, improved wellbeing and maximising independence.


This service offers home visit services

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EFDC Customer Services

EFDC Customer Services
Customer Service Contact Centre

Contact the Customer Service Contact Centre at Epping Forest District Council. We are able to refer or signpost you on issues including Benefits, Council Tax, Homelessness, General Housing enquiries as well as advising on bin collections and environmental enquiries etc.


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EFDC Customer Services

EFDC Customer Services
EFDC Community FAQs (Coronavirus)

Epping Forest District Council has pulled together responses to frequently asked questions from the community on issues relating to the current Coronovirus pandemic.  These issues include food and prescription collections, waste collections, rent arrears, homelessness, council tax payments, business tax payments, and health and safety advice and guidance.  Click on the 'Details' button below to see the document. 

This document will be updated regularly so check back for further information. 


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EFDC Customer Services

EFDC Customer Services
EFDC Community Helpline (Coronavirus)

EFDC recognises that people will have concerns about the Coronavirus and the issues this may cause many of our residents. We have, therefore, set up a Community Helpline number - 01992 564088 - where you can receive general advice from one of our Contact Centre Staff on how you can get help on issues you may be experiencing. Please note this is not a medical diagnosis line and we will not be able to advise you on whether you have the virus or not.

We have also produced a Frequently Asked Questions document on issues relating to Coronavirus.  This may be a quicker way for you to find the answers you need on matters such as rent arrears, waste collections, mental health, homelessness and council/business tax payments. Find it on Epping Forest Frontline - search 'virus'.


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EFDC Housing Management and Home Ownership

EFDC Housing Management and Home Ownership
Income Recovery Team

Collection of rent, rent arrears and other charges relating to rent.


This service offers home visit services

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Epping Forest District Council

Epping Forest District Council
Community Safety & Safeguarding

The Homesafe scheme helps older residents feel safe in and around their home, by making it safer and more secure by reducing the risk of accidental falls or loss through fire or inadequate security. 

We can help with security measures such as door and window locks, spy holes and key safes, as well as with Fire Safety and prevention - smoke alarms, carbon monoxide detectors etc.

 


This service offers home visit services

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Epping Forest District Council - Private Residential

Epping Forest District Council - Private Residential
Grants and C.A.R.E. Handyperson Service

THE HANDYPERSON SERVICE HAS BEEN TEMPORARILY SUSPENDED.

Handyperson service:  Reputable contractors carry out small low cost repairs, home security and falls prevention work for older home owners and tenants. Work to gas or electric appliances, decorating or fencing is excluded.

The Grants Team provide financial help with repairs, improvements, energy efficiency measures and disabled adaptations to your home


This service offers home visit services

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Epping Forest District Council - Private Residential

Epping Forest District Council - Private Residential
Private Sector Housing

We help people who have concerns about the condition of their home, which is affecting their health and safety (e.g. poor heating, damp and mould, disrepair, overcrowding). We can also help tenants who rent their homes and are experiencing harassment or illegal eviction by their landlords.


This service offers home visit services

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Epping Forest District Council Benefits Division

Epping Forest District Council Benefits Division
Benefits Division

Benefit Advice for residents in Epping Forest on low incomes.

Our main office is in Civic Offices, High Street Epping.

 

We also have an office at The Limes Farm Centre, Chigwell, IG7. This office is open on Wednesdays only between 9am amd 4:30pm.


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Epping Forest District Council Homelessness Team

Epping Forest District Council Homelessness Team
Homelessness Team

If you are homeless, or threatened with homelessness, the Council may have a duty to provide 'interim accommodation' for you and other members of your family. This means we will find somewhere for you to stay while a homeless enquiry is carried out on your case. If necessary, your furniture and some personal effects can be stored while you are in interim accommodation


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Epping Forest Foodbank

Epping Forest Foodbank

Epping Forest Foodbank (formerly Loughton Foodbank) is part of the Trussell Trust network of Foodbanks across the UK. The Foodbank provides a minimum of 3 days emergency food to local people in crisis who have been referred by a frontline care professional. Volunteers greet and help signpost to further organisations to help resolve their underlying crisis.


This service offers home visit services

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Epping Forest Neighbourhood Watch

Epping Forest Neighbourhood Watch
Neighbourhood Watch

To provide advice and support relating to crime prevention, reducing the fear of crime, and assisting in the detection of crime by providing timely information to the police.

Fighting crime in Epping Forest,  by helping neighbours to help themselves. The main aim of Neighbourhood Watch is to reduce the level of crime and encourage a ‘neighbourly’ spirit.

Help everyone feel a little bit safer, knowing there are neighbours out there who care enough to dial 999 or 101, when something is going on!


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EPUT -  West Essex Macmillan

EPUT - West Essex Macmillan
Cancer Information and Support Service

Support and information to anyone who has concerns about cancer, their relatives, friends and carers. We offer befriending and respite support in your own home. We can provide details of other local and national cancer support agencies and services and benefits advice. We provide a supporting service to allow patients, relatives and carers to access suitable national and local information about cancer, cancer prevention and local services.


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EPUT - MS Nurse Specialist

EPUT - MS Nurse Specialist
MS Nurse Specialist

The MS Nursing Service offers support and guidance for people with MS from diagnosis onwards. I offer advice regarding treatment options, symptom management, general support for the patient and their family, onward referral to appropriate services and liaison between the community team and acute services.


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Essex County Council

Essex County Council
Family Innovation Fund Early Help Services

These Early Help Services have been commissioned by Essex County Council and are for children, young people and parents/carers with low level needs, as detailed in the Essex Effective Support for Children and Families.

Parents and young people (over 13) may self-refer.

http://www.escb.co.uk/


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Essex County Council

Essex County Council
The Attendance Specialist Team (West Essex)

The Attendance Specialists offer strategic support to schools regarding school attendance, and advice/guidance to parents regarding school attendance. The Attendance Specialist Team encourages members of the public to contact us where it appears that a child or young person may not be receiving a suitable education at school or otherwise. This information will be shared with ECC's Children Missing Education Team to investigate the circumstances and seek to remove any barriers which are preventing the child or young person from accessing a suitable education. Where schools are concerned about absence levels, they will seek to work with parents/carers to address these concerns and where attendance does not improve, may consider referring the matter to ECC Attendance Compliance Team.


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Essex County Fire & Rescue Service

Essex County Fire & Rescue Service
Home Safety Visits

We provide the occupier with general fire safety advice such as electrical and kitchen safety, as well as offering guidance on night time routines and a fire action plan. This will include how to summon the Fire Service and how to escape the property should a fire occur. Smoke alarms are also provided and fitted, at no cost to the occupier, if it is deemed necessary.  

*** During the COVID-19 outbreak home visits are limited to those people most at risk in their community.  We are able to provide telephone advice and guidance to less vulnerable people during this period ***


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Essex County Fire & Rescue Service

Essex County Fire & Rescue Service
Safe and Well Visits

Our trained Safe and Well Officers can provide advice and guidance in relation to fire prevention and home security, as well as signpost you to additional advice and support if you need it.  To keep yourself and your family safe at home, we recommend booking one of our free, personalised Safe and Well Visits. 

*** During the COVID-19 outbreak home visits are limited to those people most at risk in their community.  We are able to provide telephone advice and guidance to less vulnerable people during this period ***


This service offers home visit services

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Essex FCN - The Farming Community Network

Essex FCN - The Farming Community Network
FCN Essex

The Farming Community Network (FCN) is a voluntary organisation and charity that supports farmers and families within the farming community through difficult times.

Since 1995, we have helped thousands of people deal with a variety of issues, including financial difficulties, animal disease, mental health and family disputes. Our volunteers will "walk with" you and help you find a positive way through your problems - for as long as it is needed.


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Essex Restorative Justice Hub

Essex Restorative Justice Hub
Essex Restorative and Mediation Service

The Essex Restorative and Mediation Service works with people who have been involved in conflict, including criminal offences and anti-social behaviour. Restorative processes use communication between people who have been harmed, and have caused harm, to allow them to work towards positive outcomes in a safe environment.


This service offers home visit services

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Essex Safeguarding Adults Board

Essex Safeguarding Adults Board
Social Care Direct Helpline

You can call us for anything from straightforward information and advice about the abuse and the safety of adults in Essex; to the disclosure of a specific concern about your own safety of somebody that you know. Should you wish to report maltreatment of an adult in Essex we will take your concern seriously and ensure that it is investigated appropriately.

Help us to keep adults safe across Essex. Remember, ignoring abuse is not an option - Any person with knowledge of, or suspicion that a vulnerable adult may be at risk of abuse or is being abused must report their concerns.

Call the Social Care Direct line on 0345 6037630

 


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Essex Youth Service Young Carers Team

Essex Youth Service Young Carers Team
Essex Young Carers Service

Young carers are children and young people under 18 years old who provide regular and on-going care to another person who is physically or mentally ill, disabled or misuses substances. Young adult carers are aged between 16 and 24, and can also access support from this service. We offer free personalised support to young carers and their families that will be developed with you around your need for help and the caring you do. Referrals into the service can be made via the website detailed below.


This service offers home visit services

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Families in Focus

Families in Focus

Families in Focus aim to support children and young people with disabilities (aged 0-19) and their families by providing them with a range of services in West Essex. We provide helplines and advice to guide and support you as much as we can. Educational, DLA (Disability Living Allowance) Applications, and Social/Respite opportunities are included.


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Family Solutions

Family Solutions
Children and Families Hub

Family Solutions is a team within Essex County Council that provides a variety of support for families who are experiencing difficulties.  Family Solutions approach is to work alongside families on issues that they want to change, so the work undertaken varies from family to family.  We often support with issues such as family dynamics, parenting and the impact on families of things such as domestic abuse, mental health difficulties and substance misuse.  Most work is carried out in the community, often in family homes.  Family Solutions also runs several group work programmes.

The duration of the work undertaken varies according to need.  The average current length of work is 5 months.  Family Solutions’ work with a family never exceeds a year.

 


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Forever Ahead Community

Forever Ahead Community

We provide counselling and recovery support services, available to all within West Essex & East Herts. We ask for a donation of up to £10 for counselling, with sessions fully funded if you are receiving benefits. We work with other agencies and charities within the community to deliver the support our clients.


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Freshwaters Contact Centre

Freshwaters Contact Centre
Child Contact Centre

We provide a safe neutral meeting place where children can meet with parents, grandparents or siblings that they have been separated from because of family breakdown.


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Frontline

Frontline
Advocacy Factsheet Epping

This fact sheet gives details of advocacy services. An advocate is someone who can speak on your behalf or who can support you to speak for yourself, especially in formal situations or when you don't feel very confident.

Advocacy doesn't always have to be provided by paid professionals. Often people take a friend or family member with them to important meetings to give moral support, and to speak for them if required.

Advocacy services give priority to the most vulnerable people, or those with the most complex issues who have no other appropriate form of support. If an advocacy service is unable to help, they may suggest other local organisations who can provide assistance.


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Frontline

Frontline
Complaints Factsheet Epping Forest

This fact sheet gives details of how to make a complaint about a health or social care provider; for example if you are unhappy about the care you have received from a doctor, dentist, optician, pharmacy, social care service, hospital or care home.


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Frontline

Frontline
Covid-19 Debt Management Factsheet (Epping Forest)

If your income has fallen, or you know it is going to, there are practical steps you can take now. The common theme is that if you are affected by coronavirus problems, then ask your lender or utility company for help.  

Things are changing fast.  Every week different sorts of help are being announced. The following information has been compiled by the debt management team at Citizens Advice (Uttlesford) and will be updated regularly.


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Frontline

Frontline
COVID-19 Factsheet Epping Forest

The outbreak of Coronavirus may impact on your ability to work, how much you earn, or stop you from doing things you normally need to do to claim benefits.  It may also mean that you need to cancel or change your travel plans.

This factsheet gives information about your employment and consumer rights.


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Frontline

Frontline
Going Home from Hospital Factsheet Epping Forest

This leaflet gives information about the discharge process from Princess Alexandra Hospital as well as information on organisations and services available locally that can help you once you return home.


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Frontline

Frontline
Keeping Warm Factsheet Epping Forest

This factsheet gives information on local services and national schemes which can help you stay warm and well in winter, together with ways to be more energy efficient and save money on your bills.

The information includes obtaining fuel benefits, keeping well and avoiding falls, reducing bills and improving energy efficiency, home improvements for a warmer home, accessing the Lifeline community alarm and what to do in an emergency.


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Frontline

Frontline
Travelling Options in Epping

This fact sheet gives information on transport options in Epping including non emergency transport to hospital and medical appointments. It also provides information on the help available to pay for travel to medical appointments. 


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Frontline

Frontline
Victim of Crime Factsheet Epping Forest District

This fact sheet gives the details of national services that offer support for victims of different types of crimes. This may be one-to-one support with drop-in sessions, counselling, therapy, or community orientated organisations that provide practical help.


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Harlowsave Credit Union

Harlowsave Credit Union

We are a not for profit community bank offering accessible banking services, savings accounts and affordable loans for people living or working in Essex or East Hertfordshire. We specialise in helping people in financial difficulty by offering money management advice and affordable loans.

We also offer budgeting advice via our SMARTAdvice project and a debt referral system.  This service is available to Harlow residents only.


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Headway Essex

Headway Essex
Support for Adults with Traumatic and Acquired Brain Injury

We are able to give informed practical advice or facilitate more expert support as required. Support workers provide direct, emotional or practical support and informal counselling. We aim to educate the person and the carer about brain injury. We identify the individual and family needs and facilitating actions through Headway Essex resources or external agencies or professionals to ensure equipped support.


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Healthwatch Essex

Healthwatch Essex
Healthwatch Essex Information Service

We provide information about health and care services in Essex. We also help people to find out about, access and navigate health and social care services.


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Hearing Help Essex

Hearing Help Essex

A quarter of a million people in Essex have some degree of hearing loss, nationally that amounts to one in six of the population. Hearing Help Essex exists to alleviate the isolation and loneliness that hearing loss can bring. Our services include: 

  • Practical help with NHS hearing aids
  • Information, advice & guidance
  • Assistive equipment demo & loan
  • Hearing loss seminars & training
  • Drop in sessions and events
  • Signposting to other organisations


This service offers home visit services

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Integration Support Services

Integration Support Services
Immigration Services

Our mission is to support the successful integration of migrants, refugees, asylum seekers and BME community members.

We are registered with the Office of the Immigration Services Commissioner (OISC). We are authorised to provide immigration advice and services at Level 1 in the categories of Entry Clearance (leave to enter, leave to remain), Nationality and Citizenship, EU and EEA immigration law, managed migration and asylum. 

 


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Jobcentre Plus

Jobcentre Plus

COVID19 ARRANGEMENTS:  Jobcentres are currently temporarily closed for face to face support but are offering virtual support by telephone, email and journal.

For Essex-tailored employment support please email:  TalkTo.Paul@dwp.gov.uk.

Further information can be found on:

https://jobhelp.dwp.gov.uk/  AND  https://employerhelp.dwp.gov.uk

https://www.gov.uk/browse/benefits  AND  https://www.gov.uk/browse/working/finding-job


CM20 1NA

IG10 1RH

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Kids Inspire

Kids Inspire
Family Innovation Fund Early Help Coaching and Mentoring

The Family Innovation Fund Early Help Services are for Children, Young People and Parents/Carers with low level needs that cannot be supported by services such as Schools, and GPs alone.  FIF provides that little bit of early help to support children, young people and parents/carers to;

  • have healthy inter-parental & family relationships
  • be emotionally healthy, happy and resilient
  • make behaviour choices that promote safety and wellbeing
  • be socially connected and resourceful


CM2 7FW

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Leonard Cheshire Digital Inclusion

Leonard Cheshire Digital Inclusion
Digital Inclusion

Supporting disabled people to access digital technology. Leonard Cheshire’s Discover IT programme supports disabled people, and those working with disabled people, to access the digital world; providing training and support together with the latest in accessible technology.


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METRO

METRO
HIV Peer Support Group Essex

Our peer support groups provide a chance to come together with others living with HIV.

Why people use this service:

  • I'm living with or affected by HIV
  • I'm struggling to come to terms with my diagnosis
  • I want to meet other people affected by HIV

 


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Michael Roberts Charitable Trust

Michael Roberts Charitable Trust
Maybury Open Door

Maybury Open Door is based in Harlow and is managed by a team of MRCT Community Workers and volunteers.  It is a community drop-in resource which welcomes adults from 18+ years to promote community spirit and integration.

Maybury Open Door is open to all and supports a wide range of adults including elderly, people with a disability, homeless, isolated people and others who just need to venture out and meet new friends.  The centre seeks to promote the ability of people, and to encourage them to take an active role.

 


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Mind in West Essex - Futures in Mind

Mind in West Essex - Futures in Mind
Futures in Mind

Covid-19 Update: Our service remains open, delivering phone/text/Skype (or similar) based support. Referrals can still be made to this service. Face-to-face sessions are suspended.  Our 'Live Chat' facility is also open - access via our website www.futuresinmind.org.uk 

We run community groups and activities that allow adults 18+ who are recovering from Mental Health issues to meet others who are also recovering and feel included in friendly, sociable activities. The Peer Support Volunteers who run these groups are all people who have experienced mental ill health.


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Mind in West Essex - Private Counselling

Mind in West Essex - Private Counselling
Fee Paying Counselling

Our counselling service provides you with the opportunity to explore worries, concerns or mental health difficulties that you may be experiencing. It can enable you to use your own insights and resources to work towards resolving the issues you face. The Mind in West Essex counselling service compliments services provided by NHS.

 


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Mind in West Essex- Wellbeing Assistant

Mind in West Essex- Wellbeing Assistant
Wellbeing Assistant

A Wellbeing Assistant can provide you with practical and emotional support to improve your wellbeing. The support costs £15 per hour. You could have help with a particular task that causes you anxiety  such as preparing to move, filling in forms, or writing letters, or more regular weekly help such as managing your shopping or going to social events.


This service offers home visit services

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Miscarriage Association

Miscarriage Association
Miscarriage Association Advice Service

The Miscarriage Association offers support and information to anyone who is affected by the loss of a baby due to miscarriage, ectopic pregnancy or molar pregnancy.  We have a staffed helpline, a network of support volunteers, information leaflets, website, online support and placs for remembrance. 

Please note that this is a signpost only service and that the client must contact the service directly.


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Morelife Ltd

Morelife Ltd
Morelife

MoreLife is a Tier 3 service that delivers a 12-month FREE specialist group programme. There are 12 weekly group sessions, each lasting for an hour and a half, followed by maintenance sessions. The MoreLife programme provides:

• Specialist nutritional assessment & support

• Advice around physical activity

• Psychological understanding of losing weight & support


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Next Chapter

Next Chapter
The Next Chapter

We support survivors of domestic abuse through outreach support and refuge accommodation. We can work with survivors to ensure effective safety planning has been put in place. We offer a person centered service and walk alongside to support, guide and empower to a life free from abuse.


CO1 2XJ

This service offers home visit services

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Open Door

Open Door

Open Door has been commissioned by Essex County Council Family Innovation Fund to provide: Coaching (14yrs+) and Mentoring (8yrs+) as an early intervention with the purpose of improving outcomes by reducing and/or preventing: • Negative behaviour • Risky behaviour • Aggressive behaviour • The breakdown of relationships • Social isolation


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PACT for Autism

PACT for Autism

We support families and individuals with Autism and similar needs

PACT for Autism is a charity providing support for the families of autistic children, autistic adults and people with similar conditions. Our key services include the Parent Support Line, monthly meetings for parent and carer support, and a vibrant activities and events calendar, including our popular autism talks and training series.

 


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Peabody Trust

Peabody Trust
Essex Floating Support - Epping

Help people with sustaining their accommodation but helping them address: Rent/council tax arrears, benefit claims, budgeting, priority/non-priority debts, evictions/re-possessions, health/wealth and well-being, sign posting service and assistance with tribunals and benefits.

As part of a recent merger - services delivered by Family Mosaic are now branded as Peabody.


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Provide

Provide
Essex Lifestyle Service

Provide’s Essex Lifestyle Service aims to empower the people of Essex to make healthy lifestyle choices, and live healthier lives. We will listen to you, discuss your needs and then offer you up to date and evidence-based help and support, to enable you to make changes to your current lifestyle.  We offer Stop Smoking support, guidance on diet and exercise and help to improve your self-esteem. We also offer classes to support people suffering from Long Term Conditions. In addition to the services we provide, we are able to signpost people to appropriate support provided by partner organisations.

 


This service offers home visit services

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Provide

Provide
Essex Welfare Service

Essex County Council has set up a new service to help vulnerable people in our community who are staying at home and in need of support during the coronavirus period. The Essex Welfare Service is for people who are unable to access the support they need at this time.

Essex Welfare Service is specifically for those people who are not able to get any support from either family or friends or from their local district area support groups. This service is not an alternative to existing services which may be overwhelmed with extra demand resulting from the effects of Government’s stay at home advice.


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Provide

Provide
Live Well Link Well

The service helps people over 16 years of age who have social in addition to health needs, and would benefit from support with non-medical issues such as:

  • Help to access community activities
  • Lifestyle management
  • Identifying volunteering opportunities
  • Increasing personal resilience, boosting self confidence and decreasing any feelings of social isolation
  • Referring to appropriate other services


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Restore Community Centre

Restore Community Centre
Restore Community Projects

Providing social activities, and activities focussing on well-being, and hosting advice services on a Friday


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ROOTS POD Academy C.I.C.

ROOTS POD Academy C.I.C.

Engaging workshops to support young people aged 14-24 to discover their passion and set up their own business.

Our service provides activities to improve skills in communication, organisation, goal setting and building confidence through our business start-up workshops. Our entrepreneurship programme encourages youth away from joining gangs to make money illegally.


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Safer Places

Safer Places
Accommodation and Outreach support to victims of domestic abuse

We provide outreach support to victims of domestic abuse across through our community-based services. Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by abuse who live in the Uttlesford and Epping Forest District area. We also provide safe refuge accommodation


CM18 6NS

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Saffron Hall

Saffron Hall
Music & Dementia groups run by Saffron Hall & Anglia Ruskin University

Music & Dementia groups run by Saffron Hall & Anglia Ruskin University
Our 'Together in Sound' free music therapy groups aim to bring the power of music to those living with dementia.  We'll focus on joint music-making and listening with a goal of supporting communication, relationships and increasing quality of life through a collaborative group process. There will be opportunities to sing, play and listen to live music together, with weekly sessions led by music therapists and visiting professional musicians from Saffron Hall.


CB11 4ER

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Southend on Sea Domestic Abuse Projects

Southend on Sea Domestic Abuse Projects
COMPASS

COMPASS is a single point of access funded by Essex County Council in partnership with the Office of Essex Police, Fire and Crime Commissioner to support victims of domestic abuse across Southend, Essex and Thurrock.  It helps women, men and young people aged over 16 to access specialist support including community-based services and specialist accommodation to help them recover and move on from domestic abuse.

The aim is to provide a single number, which will be available 24hrs a day, for callers to speak with a trained member of staff who will complete an assessment and ensure contact is made with the most appropriate support service. 


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Spark

Spark
Spark Mentoring

One to one mentoring support for young people aged 11 upwards. Mentors can bring significant support, encouragement, advice and guidance to young people through this non-judgemental partnership based on respect.


IG10 3SB

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Spark

Spark
Spark Post 16

Post 16 careers advice and guidance service aimed at 16-19 year olds who are not currently in education, employment or training. We can offer support with CV writing, college applications, apprenticeships etc.


IG10 3BF

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St. Mary's Church Saffron Walden

St. Mary's Church Saffron Walden
Transition Project

Support and help for those who are seeking work or change employment, including; teaching necessary interview skills, CV writing, job searches and expertise in making applications and interview practice.


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Stroke Association

Stroke Association
Stroke Association Support Coordinator

Our service can provide practical assistance, essential information and emotional support. It might be that you just need someone to talk to who will understand your situation, or help with form filling or signposting. We can work with you to look at secondary prevention, or set your own goals and help achieve them.


This service offers home visit services

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Support 4 Sight

Support 4 Sight
Support 4 Visually Impaired People and their families

A registered charity helping people with visual impairment. Providing emotional support; advice; equipment; information; assistance with visual aids/equipment; social drop-in sessions, coffee mornings (Saffron Walden, Dunmow, Braintree, Witham, Epping, Harlow, Chelmsford); social trips; Carers group; regular equipment supplier days and exhibitions.


This service offers home visit services

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Tax Help for Older People

Tax Help for Older People

Do you need help with a tax problem? Our charity will provides FREE expert, independent and confidential tax advice to the over 60s on a low income.


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Test Service Only

Test Service Only
Test Service

This is a test site only for people to learn how Frontline works.

 


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The Change Project

The Change Project
Relationship Counselling

We offer Relationship Counselling for Couples, Families, Teens and Children.

Whether you’re looking for help here and now or long term, we have a service to match.


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The Children's Society East

The Children's Society East
CARE (Children at Risk of Exploitation)

Covid-19 Update:  We continue to accept new referrals, and these can be submitted via Frontline.  New referrals will be screened and subsequent contact will be by phone. We are unable to see new referrals face to face at this time.

The CARE team support young people on a one to one and group work basis around all forms of exploitation. This includes sexual, criminal and labour exploitation. We also work with families affected by child exploitation.


This service offers home visit services

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The Children's Society East

The Children's Society East
CHHAT (Community Hidden Harm Awareness Team)

Covid-19 Update:  We continue to accept new referrals, and these can be submitted via Frontline.  New referrals will be screened and subsequent contact will be by phone. We are unable to see new referrals face to face at this time.

The Community Hidden Harm Awareness Team (CHHAT) is a project of The Children’s Society East, working with young carers across Essex aged 8-19 years (will work up to age 25 if identified SEN needs) who are affected by parental substance use (also known as Hidden Harm).

CHHAT works directly with young people aged 8-19 effected by parental substance misuse.  This includes parental alcohol, illegal drug and legal drug misuse.


This service offers home visit services

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The Children's Society East

The Children's Society East
Essex Young People's Drug & Alcohol Service

Covid-19 Update:  EYPDAS remains open, delivering mostly phone/text based support.  Referrals can still be made to this service. Group sessions are suspended.

EYPDAS is an integrated substance misuse service delivering CHOICES in partnership with Open Road. We aim to support children, young people and families in Essex who are affected by substance use and misuse. We provide personalised assessments, care and recovery planning, one to one support, therapeutic group work, a range of counselling techniques and support for parents and families. We also offer access to positive activities, such as art and gym groups, structured recovery programmes and targeted group work programmes.


This service offers home visit services

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The Children's Society East

The Children's Society East
Safe in Essex

Covid-19 Update:  We continue to accept new referrals, and these can be submitted via Frontline.  New referrals will be screened and subsequent contact will be by phone. We are unable to see new referrals face to face at this time.

Our aim is to give early help and support options for children and young people, looking to reduce risk-taking behaviours by children and young people and improve their future outcomes.


This service offers home visit services

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Victim Support

Victim Support

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs. If you’ve been affected by crime, we can give you the support you need to move forward. Our services are free, confidential and available to anyone in England and Wales, regardless of whether the crime has been reported or how long ago it happened.


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Voluntary Action Epping Forest

Voluntary Action Epping Forest
Active Ace - Day Activities for people with learning disabilities

Volunteering for people with learning disabilities in Epping Forest.


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Voluntary Action Epping Forest

Voluntary Action Epping Forest
Benefits

Benefits Advice for housebound residents living in Epping Forest.


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Voluntary Action Epping Forest

Voluntary Action Epping Forest
Digital Learners - Epping Forest

A project to help seniors and hose living with a disability in Epping Forest who need help with their computers, tablets and smartphones. Be taught how to use email, the internet or a smartphone, brush up on your computer skills, book a doctors appointment online, shop online etc.


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Voluntary Action Epping Forest

Voluntary Action Epping Forest
Odd Jobs

Providing a Handy Person to complete Odd Jobs in the home at reasonable rates by trained DBS checked staff. Lightbulb changing, grab rails, key safes, minor repairs, and lots more


This service offers home visit services

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Volunteer Centre Uttlesford

Volunteer Centre Uttlesford
Dementia Cafe - Saffron Walden

Owing to Covid -19 unfortunately this service is closed until further notice.

An opportunity for people with dementia and their carers, to meet up for companionship, support and activities.


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Witness Service

Witness Service

The Citizens Advice Witness Service provides a vital service offering free and independent support for witnesses in every criminal court across England and Wales

We provide free and independent support for both prosecution and defence witnesses.

Our trained volunteers provide practical information about the process, as well as emotional support to help witnesses feel more confident when giving evidence.

 


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YCT

YCT
Youth Counselling and Mentoring

Free to access, confidential one to one counselling, eCounselling and Mentoring service for 11 - 25 year olds in West Essex, East and North Hertfordshire.


CM20 3GA

This service offers home visit services

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